Osatohanmwen Alexandra Ighodaro

Collaborated with a cross-functional team to develop a performance reporting application that automated daily and monthly balance sheet, income statement, and scorecard calculations for thousands of employees across all bank branches, zones, regions, and nationwide.

Developed and implemented a data-driven email validation tool in collaboration with software developers, resulting in a 90% decrease in bounced customer engagement emails and significantly improving campaign effectiveness.

Built a Customer Master Data Management (CMDM) system, collaborating with cross-functional teams to enhance the Data Quality Index (DQI) of customer records, driving improvements in data accuracy and integrity.

Engineered robust ETL processes using SSIS and Azure Data Factory for seamless data integration from diverse sources, maintaining strict adherence to data governance and privacy standards while promptly resolving pipeline issues.

Designed and managed the data system for STREAK, an Intelligent Relationship Management mobile App built to enhance customer engagement and support the business development team. This all-in-one platform integrated data from multiple sources, allowing users to access real-time customer profiles, interaction history, and actionable insights.

Led knowledge-sharing initiatives and onboarded interns, fostering a culture of continuous learning and growth, and contributed to annual bank-wide data literacy training, empowering teams with critical data insights.

Completed training in financial systems, and database management, gaining foundational knowledge of banking operations and enterprise data practices.

Collaborated on a capstone project to design a new feature for the Royal Kiddies banking product, aimed at enabling parents to view and fund their children's accounts (ages 0–13) directly within the mobile app.

Contributed to product planning, user experience design, and MVP development in a cross-functional team, presenting final output to stakeholders for potential integration.

Conducted thorough data analysis for clients, effectively communicating findings and recommendations to support strategic decision-making and achieve business objectives.

Leveraged SQL, Power BI, and Excel to clean, process, and analyze complex datasets, ensuring high data accuracy and reliability for client deliverables.

Delivered customized reports and interactive dashboards that translated complex data into clear, actionable insights, enabling clients to make informed business decisions.

Taught Mathematics to secondary school students during national service, delivering lessons in Algebra, Probability, Geometry, and Statistics, while organizing remedial classes that improved struggling students’ test scores